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Terms & Conditions

By using our platform, you agree to be bound by these Terms & Conditions. Please read them carefully before accessing any part of the site.

Eligibility Requirements

To use our platform, you must meet certain eligibility requirements:

  • Be at least 18 years old (or the minimum age required in your jurisdiction)
  • Provide accurate and complete information during account registration
  • Comply with all applicable laws and regulations
  • Not be a resident of any country or territory prohibited from participating on our site

Account Registration Rules

To create an account, you must:

  • Fill out the registration form accurately and completely
  • Verify your email address (or other contact information)
  • Accept these Terms & Conditions
  • Agree to comply with all applicable laws and regulations

One-Account-Per-User Policy

You may only hold one account on our platform. Opening multiple accounts or attempting to do so will result in immediate suspension or closure of all affected accounts.

Identity Verification and KYC

We reserve the right to request additional information or verification from you at any time. This may include, but is not limited to:

  • Government-issued identification
  • Proof of address
  • Financial documentation

You must provide accurate and complete information in response to these requests within a reasonable timeframe.

Account Accuracy Obligations

Your account information must be up-to-date and accurate at all times. Failure to comply may result in suspension or closure of your account, as well as confiscation of any winnings associated with the affected account.

Login Credentials and Password Protection

You are responsible for maintaining the security of your login credentials:

  • Use a strong password
  • Keep your password confidential
  • Avoid using public computers or shared devices to access our site
  • Do not share your login information with anyone

If you suspect that someone has accessed your account, notify us immediately.

Restricted Behaviour and Prohibited Activities

We prohibit the following behaviour on our platform:

  • Cheating or attempting to cheat (including but not limited to colluding with others)
  • Collusion or exploiting a game's rules
  • Engaging in multi-accounting or any form of fraud
  • Providing false information during account registration or at any other time
  • Using automated software or scripts to manipulate gameplay

Bonus and Promotion Rules

To be eligible for bonuses, you must:

  • Create an account on our platform (if required)
  • Meet specific promotional requirements (such as depositing a minimum amount of money)

Bonus terms are subject to change, so please review them regularly.

Wagering and Gameplay Conditions

All games played on our site are governed by the applicable game rules. To be eligible for cash prizes or bonuses:

  • You must comply with all applicable laws and regulations
  • Your account must be in good standing (i.e., not suspended or closed)
  • All deposits made to your account must have been wagered at least once before withdrawing any winnings
Bonus Abuse Prevention

We reserve the right to withhold, cancel or change bonuses and promotions if we suspect that a player has engaged in abuse.

Deposits and Withdrawals (If Supported by Source Material)

To make a deposit:

  • Log into your account
  • Follow on-screen instructions for depositing funds
  • Comply with all applicable laws and regulations

Withdrawal requests must be submitted through the platform. All withdrawals are subject to review and verification before being processed.

Verification Before Withdrawals

Before processing any withdrawal, we may request additional information or verification from you. This includes but is not limited to:

  • Government-issued identification
  • Proof of address
  • Financial documentation

You must provide accurate and complete information in response to these requests within a reasonable timeframe.

Processing and Review Procedures

Withdrawal requests are reviewed on a first-come, first-served basis. Our review process may take up to 48 hours for most cases.

Responsible Gambling Expectations

We encourage responsible gambling practices:

  • Set deposit limits
  • Take regular breaks from gaming
  • Consider self-exclusion or account closure if you feel your gaming habits have become problematic

For further support, please refer to our Responsible Gaming section on the site.

Self-Exclusion and Account Restrictions

If you choose to exclude yourself from our platform:

  • Your account will be suspended for a specified period of time
  • During this period, you will not be able to access your account or engage in any gaming activities
  • Once the exclusion period has expired, you may reactivate your account by contacting support
Game Fairness and RNG Systems

All games played on our site use Random Number Generators (RNGs) that have been tested for fairness. You can rely on these systems to ensure a random outcome.

However, please be aware that certain aspects of gameplay may be affected by technical or human errors:

  • Disconnections from the game
  • Incorrect payouts
  • Suspension or voiding of bets

If you suspect an issue with your gaming session, notify us immediately.

Technical Interruptions or Voided Gameplay

In rare instances, we reserve the right to suspend or cancel gameplay due to:

  • Server maintenance
  • Upgrades or updates
  • Force majeure events (e.g., natural disasters)
Suspension or Closure of Accounts

We may suspend or close an account if it is deemed necessary in order to protect you, our other users, or ourselves. Causes for suspension or closure include but are not limited to:

  • Engaging in prohibited activities
  • Providing false information during registration or at any other time
  • Breaching terms and conditions in general
Intellectual Property and Platform Ownership

The platform, its content, designs, software and all associated materials (including the name "Buzz Bingo Derby") are owned by Buzz Bingo Derby.

You have no rights to these intellectual properties except those explicitly granted through our Terms & Conditions or applicable law.

Limitation of Liability

By using our site:

  • You agree that we will not be liable for any indirect, consequential losses
  • We may limit the maximum liability under certain circumstances (e.g., technical failures)

We reserve all rights to modify terms and conditions without prior notice. Please regularly review these Terms & Conditions.

Modification of Terms

These Terms & Conditions may be modified at any time:

  • Changes will be posted on our website or communicated through email
  • All changes apply retroactively from the moment they are made, unless specified otherwise

Please review this section periodically for updates and amendments to existing terms.

Contact or Support Guidance

For any questions regarding these Terms & Conditions or issues related to gameplay, please contact support:

  • Through live chat on our website
  • By email (with your registered address as subject line)
  • In writing by post (to the following address)